We ship orders every Tuesday and Thursday, however this can be subject to change due to staff availabilities, but we always strive to send out orders as soon as we receive them.
Orders to Australia will take 1-2 business days from shipping date depending on location.
Please allow up to 5 working days before querying your parcel.
International orders will take 10-14 business days from shipping date depending on location.
Although most arrive quicker, please allow up to 14 working days before querying your parcel.
Deer Honey Jewellery is a jewellery and accessories brand committed to quality and innovation. We are a registered business in Australia.
Please read these terms carefully before placing an order through this site. Once you proceed you are confirming that you agree to the points stated on this page.
Deer Honey Jewellery welcomes anyone over the age of 18 with a valid credit card.
SECURITY & PAYMENT
Deer Honey Jewellery uses Paypal as our secure payment gateway. When placing an order with Deer Honey Jewellery you (the customer) confirm that you are authorised to use your selected card.
To ensure this site is safe, we utilise SSL technology, which is the most advanced safety encryption obtainable.
Every care and duty within our power is taken to ensure this site is secure, and we make an effort to use all available technology and safety measures. Therefore, Deer Honey Jewellery and Brett Low cannot be held responsible for any loss suffered because of unauthorised access to this site.
An Australian Goods & Services Tax (GST) of 10% is included in the retail price of each item sold.
The order confirmation you receive at the end of a transaction serves as an indication that we have received your order, but it does not mean it has been accepted through our system. Although every effort is made to ensure the quantities and products are up to date on the site, occasionally some items may not be available after you have placed an order for them. In this case, we will notify you as soon as possible via email and you can choose to either proceed with the remainder of your order or cancel the transaction.
We work hard to create rings that fit a broad spectrum of fingers. Should you have any queries regarding your ring size, please email firstname.lastname@example.org prior to placing the item in your cart.
All items will be delivered in either a dust bag or acrylic box, conditional to particular product.
If you are purchasing an item as a gift for someone, we are happy to include a gift card with the package and send the invoice to a separate address. Contact us for details.
Please contact email@example.com if you would like to order a gift certificate and we will custom create a voucher as per specified amount.
Prior to new collections landing in store we will allow customers to purchase items which are not yet in stock. We require 100% payment to be made and we will give you an estimated delivery date, however this is subject to a sometimes varying production schedule. Although every effort will be made to ensure it reaches you as soon as possible, you can be assured that the item has been reserved for you.
REFUNDS & EXCHANGES
All purchases on www.deerhoneyjewellery.com.au are final so please choose carefully. You may exchange for a different size or colour within 10 days from date of purchase (15 days for International orders). Customers will be responsible for all shipping & re-shipping charges for exchanges and will need to supply proof of purchase being either the PayPal confirmation, bank statement, or email confirmation from Deer Honey Jewellery.
Note: Exchanges are only possible if the item is available so please don’t hesitate to email at firstname.lastname@example.org
In the case of a refund please allow up to 14 days from the day you return the product for your account to be credited.
All images, text and content on Deer Honey Jewellery is subject to copyright. No usage is authorised without the explicit permission by Deer Honey Jewellery.